Terms & Conditions
Please read our terms and conditions. Upon paying / ordering from SUPERHEROSTRONG, LLC, you have agreed to our terms and contract of purchase as a buyer/customer.
Review the artwork carefully, SUPERHEROSTRONG, LLC does not accept responsibility for corrections not implemented and/or requested after artwork approval. Any change request after the customer approval of artwork may result in delays and/or additional expenses for which the client will be invoiced accordingly. To approve, simply hit the approval button above. You have 24 hours to approve your mock-up and pay your balance without delaying the processing of your order. PLEASE MAKE SURE YOUR BILL TO AND SHIP TO ADDRESS IS ACCURATE.
ARTWORK: All artwork is owned exclusively by SUPERHEROSTRONG, LLC. The $199.00 art fee covers design time and printing rights for apparel bought through Firebreather Project. Additional charges may apply. Artwork rights release and editable files available at additional cost. You may not take artwork owned by SUPERHEROSTRONG, LLC to another print shop or embroidery shop without first purchasing the artwork and gaining written release from SUPERHEROSTRONG.
Agreement Between User/Buyer and FBP
What is the standard screen print size
AGREEMENT BETWEEN USER AND SUPERHEROSTRONG, LLC.
Please read the SUPERHEROSTRONG, LLC. Terms and Conditions page along with the linked Returnspage in full. Payment implies the you have read, and agree to all policies of terms, conditions, and returns.
The SUPERHEROSTRONG, LLC. Web Site is comprised of various Web pages operated by SUPERHEROSTRONG, LLC..
The SUPERHEROSTRONG, LLC. Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the SUPERHEROSTRONG, LLC. Web Site constitutes your agreement to all such terms, conditions, and notices.
SUPERHEROSTRONG, LLC. reserves the right to change the terms, conditions, and notices under which the SUPERHEROSTRONG, LLC. Web Site is offered, including but not limited to the charges associated with the use of the SUPERHEROSTRONG, LLC. Web Site.
LINKS TO THIRD PARTY SITES
The SUPERHEROSTRONG, LLC. Web Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of SUPERHEROSTRONG, LLC. and SUPERHEROSTRONG, LLC. is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. SUPERHEROSTRONG, LLC. is not responsible for webcasting or any other form of transmission received from any Linked Site. SUPERHEROSTRONG, LLC. is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by SUPERHEROSTRONG, LLC. of the site or any association with its operators.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of the SUPERHEROSTRONG, LLC. Web Site, you warrant to SUPERHEROSTRONG, LLC. that you will not use the SUPERHEROSTRONG, LLC. Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the SUPERHEROSTRONG, LLC. Web Site in any manner which could damage, disable, overburden, or impair the SUPERHEROSTRONG, LLC. Web Site or interfere with any other party's use and enjoyment of the SUPERHEROSTRONG, LLC. Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the SUPERHEROSTRONG, LLC. Web Sites.
USE OF COMMUNICATION SERVICES
The SUPERHEROSTRONG, LLC. Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:
Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
Conduct or forward surveys, contests, pyramid schemes or chain letters.
Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
Restrict or inhibit any other user from using and enjoying the Communication Services.
Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
Violate any applicable laws or regulations.
SUPERHEROSTRONG, LLC. has no obligation to monitor the Communication Services. However, SUPERHEROSTRONG, LLC. reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. SUPERHEROSTRONG, LLC. reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
SUPERHEROSTRONG, LLC. reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in SUPERHEROSTRONG, LLC.'s sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. SUPERHEROSTRONG, LLC. does not control or endorse the content, messages or information found in any Communication Service and, therefore, SUPERHEROSTRONG, LLC. specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized SUPERHEROSTRONG, LLC. spokespersons, and their views do not necessarily reflect those of SUPERHEROSTRONG, LLC..
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.
MATERIALS PROVIDED TO SUPERHEROSTRONG, LLC. OR POSTED AT ANY SUPERHEROSTRONG, LLC. WEB SITE
SUPERHEROSTRONG, LLC. does not claim ownership of the materials you provide to SUPERHEROSTRONG, LLC. (including feedback and suggestions) or post, upload, input or submit to any SUPERHEROSTRONG, LLC. Web Site or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting SUPERHEROSTRONG, LLC., its affiliated companies and necessary sub-licensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. SUPERHEROSTRONG, LLC. is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in SUPERHEROSTRONG, LLC 's sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SUPERHEROSTRONG, LLC. WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. SUPERHEROSTRONG, LLC. AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SUPERHEROSTRONG, LLC. WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE SUPERHEROSTRONG, LLC. WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.
SUPERHEROSTRONG, LLC. AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SUPERHEROSTRONG, LLC. WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. SUPERHEROSTRONG, LLC. AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
SERVICE CONTACT : contact SUPERHEROSTRONG, LLC.
SUPERHEROSTRONG, LLC. reserves the right, in its sole discretion, to terminate your access to the SUPERHEROSTRONG, LLC. Web Site and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in King County, Washington, U.S.A. in all disputes arising out of or relating to the use of the SUPERHEROSTRONG, LLC. Web Site. Use of the SUPERHEROSTRONG, LLC. Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and SUPERHEROSTRONG, LLC. as a result of this agreement or use of the SUPERHEROSTRONG, LLC. Web Site. SUPERHEROSTRONG, LLC.'s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of SUPERHEROSTRONG, LLC.'s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the SUPERHEROSTRONG, LLC. Web Site or information provided to or gathered by SUPERHEROSTRONG, LLC. with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and SUPERHEROSTRONG, LLC. with respect to the SUPERHEROSTRONG, LLC. Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and SUPERHEROSTRONG, LLC. with respect to the SUPERHEROSTRONG, LLC. Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.
COPYRIGHT AND TRADEMARK NOTICES:
All contents of the SUPERHEROSTRONG, LLC. Web Site are: Copyright 2017 by SUPERHEROSTRONG, LLC. and/or its suppliers. All rights reserved.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.
Any rights not expressly granted herein are reserved.
NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider's Designated Agent. ALL INQUIRIES NOT RELEVENT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making claims of copyright Infringement.
SUPERHEROSTRONG, LLC. Return Policy
Here at SUPERHEROSTRONG, LLC., we take pride in providing you -- our customer -- with exactly what you want, because we stand behind our work.
Payment to SUPERHEROSTRONG, LLC. implies that you have read, understand, and accept our terms and agreements.
Due to the nature of custom screenprinting and embroidery there is no "buyers remorse" period. It is not possible to refund a deposit after thirty (30) days. A refund is not guaranteed by SUPERHEROSTRONG, LLC., but possible providing SUPERHEROSTRONG, LLC. decides upon this option. It is possible for SUPERHEROSTRONG, LLC. to chose to refund part but not all of the monies paid. If this option is chosen by SUPERHEROSTRONG, LLC., hourly artwork / logo design and development costs will be considered factors in determining the amount to be refunded.
SUPERHEROSTRONG, LLC. utilizes both automated and manual printing presses. Each method of printing requires human intervention. In some cases, the entire job will be printed by a living,. breathing, human being operating a manual press. That being said; it is possible that there will be subtle variations of print location within the same print job / order. Additionally, the print location will vary between sizes. (i.e. print location on a size small t-shirt will not be the same exact print location on a size extra large t-shirt.) All prints will be within an acceptable percentage / tolerance of placement. Every item is inspected prior to packing to ensure quality and consistency.
SUPERHEROSTRONG, LLC. does not maintain storage facilities for printed or unprinted items. Any printed or unprinted items that remain on SUPERHEROSTRONG, LLC. property beyond thirty (30) days will be returned to the supplier or donated. Any and all costs of shipping and/or restocking fees will be assumed by the client. SUPERHEROSTRONG, LLC. is not responsible for paying restocking fees. All costs are assumed by the client who originally placed the order.
SUPERHEROSTRONG, LLC. custom artwork services are provided free of charge as long as SUPERHEROSTRONG, LLC. remains the printer of the garment order placed using the custom artwork. If the client withdraws or defaults on the order, services for custom artwork or the custom artwork itself are subject to hourly artwork / logo design rates determined by SUPERHEROSTRONG, LLC..
Possible Reasons for Return
Due to the nature of custom screenprinting and embroidery, SUPERHEROSTRONG, LLC. will only replace defective items or refund payment for an order that you are not completely satisfied with if one or more of the following occur:
- the blank product is materially flawed (holes, tears, etc.),
- you find the decoration quality (screenprinting, embroidery, etc.) is not of a commercially acceptable level, or
- the design on the products you received is markedly different than the final artwork representation you approved.
Garments provided by the customer are not covered under The SUPERHEROSTRONG, LLC. return policy. The customer assumes all risk and responsibility.
We reserve the right / duty to substitute items that are backordered and/or not available with items that are of equal or greater value. You will get the upgrade if necessary and we'll pay the difference.
Notice About Ink Colors
Please note that due to varying monitor settings, the colors represented on the online art approval may not match the actual ink or thread colors screenprinted or embroidered on your garments. SUPERHEROSTRONG, LLC. is not responsible for variations between your monitor and the actual ink or thread colors. Samples of both ink and thread colors are available upon request.
WEBSITE DESIGN / DEVELOPEMENT:
Development Process, Payment Obligations, Renewals, Cancellations, And Refunds The deposit paid to SUPERHEROSTRONG, LLC. Web Development covers the cost of design work carried out. The deposit will be 50% - 100% of the total cost of the site build. It is not possible to refund a deposit after thirty (30) days. Additionally SUPERHEROSTRONG, LLC. Web Development institutes an up front three (3) day (72 hour) “buyers remorse” policy in which a client can receive a full refund from the time of initial deposit. SUPERHEROSTRONG, LLC. Web Development reserves the right to decide whether a refund is applicable if requested by the Client for any reason. A refund is not guaranteed by SUPERHEROSTRONG, LLC. Web Development, but possible providing SUPERHEROSTRONG, LLC. Web Development decides upon this option. If Client requests a refund after the three (3) day remorse period and prior to thirty (30) days it is possible for SUPERHEROSTRONG, LLC. Web Development to chose to refund part but not all of the monies paid. If this option is chosen by SUPERHEROSTRONG, LLC. Web Development hourly design and development costs will be considered factors in determining the amount to be refunded. If paid by PayPal, refunds will be issued to the original PayPal account provided at the time of purchase. If your account has been cancelled by us due to a breach of the terms and conditions on your part, you will not be eligible for a refund. Phone requests will not constitute acceptance of any cancellation. SUPERHEROSTRONG, LLC. reserves the right to refuse service.
DOMAIN TRANSFERS For domains not originally registered with us there will be no transfer-in / transfer-out fee. Domains originally registered by SUPERHEROSTRONG, LLC. will require a transfer-out fee to be paid by the client. It will be the clients responsibility to transfer the domain name(s) to another web hosting company.
Information on this page is updated and correct as of 6 November 2014.